Client:

Buildings:

Irwin Mitchell Solicitors

Riverside East/West, Riverside, Sheffield

Comprehensive Level of Services Provided Including:

Background

ECG Facilities Services were invited to tender for this World Famous Group of Legal Services and its portfolio of city centre buildings in August 2005. Following the commencement of the service contract, it quickly became apparent through ECG led initiatives that it would be beneficial to both parties to amortise both buildings and provide the client with have full time site based engineers working a split rota system. Subsequent to this combined with our proactive approach, the Client has steadily increased the number of buildings, which include London, Birmingham, Leeds and Glasgow.

Overview

Since being awarded the contract, ECG FS have carried out dilapidation reports which detail any defects found on site. As a result of the “2007 flooding” due to severe inclement weather, ECG handled all aspects of Irwin Mitchell’s disaster recovery programme in respect of M&E services and were credited for our professionalism and rapid response which ensured minimum disruption to the clients core business activities.

Client:

Buildings:

Bruntwood

21 Buildings in Manchester

Comprehensive Level of Services Provided Including:

Background

ECG Facilities Services were invited to tender for this prestigious portfolio in August 2007. After providing the Client with a comprehensive asset survey inclusive of a condition/life expectancy report, ECG FS were awarded a 5 year contract.

Overview

Since being awarded the contract, ECG FS have carried out dilapidation reports which detail any defects found on site. We are now taking measures to increase the profile of the sites by carrying out remedial works to the plant room equipment and cosmetic works to the buildings interior. We are also working closely with the Bruntwood Facilities Team to ensure that their plant/equipment is maintained to the highest standard, whilst producing best practice business cases for their comprehensive plant replacement programme.

Client:

Buildings:

DTZ

Buchanan Galleries, Glasgow

Comprehensive Level of Services Provided Including:

Background

ECG Facilities Services were invited to tender for this prestigious shopping destination in 2008. After a rigorous tender evaluation, ECG FS were awarded a 3 year contract in partnership with Newmark Global Management Services.

Overview

ECG inherited a full FM department comprising of M&E technicians and building fabric operatives under TUPE regulations. Working proactively with the management team, ECG are introducing optimised solutions to the centre to ensure the retailers receive the “best in class” service provision and enhance and extend the lifespan of the building’s plant / services.

Client:

Buildings:

esure

The Equinox Building Glasgow

Comprehensive Level of Services Provided Including:

Background

ECG Facilities Services were awarded the contract to maintain this property in 2002. This contract was awarded at the completion of the building, with ECG playing a key role in ensuring that the services within the building are maintained to a high standard.

Overview

ECG Facilities Services carries out maintenance services for this site on a manned site basis; this is augmented by mobile support. Due to the nature of the occupation of this property, ECG have overcome several challenges to ensure that the needs of the customer has been met within this modern office based environment.

Client:

Buildings:

Cluttons LLP

Company House, Jacob St, Bristol

Comprehensive Level of Services Provided Including:

Background

ECG Facilities Services were invited to tender for this prestigious building in mid 2008. After providing the managing agent with a competitive tender for the site, ECG FS were awarded a one-year rolling service contract.

Overview

Since being awarded the contract, ECG FS have carried out dilapidation reports which detail any defects found on site. We are now taking measures to increase the profile of site by carrying out remedial works to the air conditioning systems and cosmetic works to the buildings interior and exterior. We are also working closely with the managing agent and Site Facilities Manager to ensure that the site systems are maintained to the highest standard.

Client:

Buildings:

DTZ

The Liberty Centre, Romford, Essex

Comprehensive Level of Services Provided Including:

Background

ECG Facilities Services were awarded the 3 year contract in 2007 as part of a Joint Venture Bid with Newmark Global Management Services. Since it’s inception the contract has been realigned to reflect new service levels and KPI’s.

Overview

ECG currently provide manned site coverage together with mobile support for this prestigious location and have fostered a professional working relationship with the on-site management team. With the centre expanding by another 90,000 sq ft in the near future, ECG are focussed on providing unrivalled technical expertise and support through this critical phase.

Client:

Buildings:

WYPTE (Metro)

Bus Stations, Various Sites, Yorkshire

Comprehensive Level of Services Provided Including:

Background

ECG FS was awarded the Contract in early 2004 to provide mechanical and electrical services maintenance and since this time has become a key service provider to West Yorkshire Passenger Transport Executive. There are eleven main bus stations and various sub stations within the portfolio. In 2007 ECG FS were also awarded the Bus Shelter contract, which includes maintenance, reactive call outs and a planned lighting replacement programme including LCD displays.

Overview

In October 2008, ECG FS was successful in delivering a high spec solar lighting project to one of its largest and busiest stations in Yorkshire, “Bradford Interchange” This project was completed within the defined timescales and had to take account of working when the building is utilised by the public due to the 24/7 nature of the business

Client:

Buildings:

Reith Lambert

Ocean Terminal, Edinburgh

Comprehensive Level of Services Provided Including:

Background

ECG Facilities Services were invited to tender for this unique shopping centre situated on the banks of the River Forth, in Leith, Edinburgh and were awarded the 3 year contract in 2008.

Overview

With over 70 retail outlets, bars and a cinema that is open to midnight, there is a constant challenge on our on-site FM team to stay “ahead of the game” and deliver proactive solutions to the centre management team.
It is important that the ECG team remain “invisible” whilst ensuring that all legislative, statutory, PPM and reactive works are carried out diligently with minimum disruption to the customers “retail experience”

Client:

Buildings:

Orange Communications

Bristol HQ + 25 UK Operational Centres

Comprehensive Level of Services Provided Including:

Background

Following a very competitive tender exercise ECG Facilities Services were awarded a three-year contract in 2005 to this prestigious building, the original agreement now extended beyond 2008.

Overview

Vital to the operation of Orange Communications is the absolute necessity to keep critical plant operating to optimum efficiency at all times, to all 26 buildings through out the UK, to support its vast mobile network. During the past three years ECG FS have built on a solid working relationship with Orange Communications by meeting and surpassing Key Performance Indicators to ensure such critical plant remains in service at all times. Provision of fast efficient reactive times to any circumstance has given Orange the confidence to continue our working relationship.

Client:

Buildings:

The Crown Estate

25 Office Buildings in Central London

Comprehensive Level of Services Provided Including:

Background

Following a very extensive tender process with several of our major competitors, ECG Facilities Services were successful in securing the contract for 27 prestigious Crown Estate Buildings for M&E services in the heart of London's west end.

Overview

From the inception of the contract in July 2008 we have worked to build relationships with the various tenants in the Crown buildings, and implemented a very robust maintenance regime to maintain the expected high standards this prestigious contract demands. Not only are we responsible for the mechanical and electrical requirements, we also maintain the building fabric giving added value through the 'one stop shop' ethos.

Client:

Buildings:

GVA Grimley

Portfolio of Seven Office Buildings in Central London

Comprehensive Level of Services Provided Including:

Background

Early in 2009 ECG Facilities Services were invited to tender for the M&E maintenance contract to seven prestigious privately owned office blocks in central London. The tender process proved to be very exacting in its demanding detail, and we were delighted to be awarded the contract following a highly competitive presentation stage.

Overview

Since the initial contract start in early summer this year we have established a robust service regime to the highest possible standards as demanded by our client.

The buildings in question are of a standard second to none in the capital and it is testament to our own standards and commitment that the client, for achieving the exact level required, has praised ECG FS.